Create and Add Additional Tenant Admin Users

When you create a new tenant in Symphony, you're creating an isolated work area for specific clients, departments, or lines of business. After creating the tenant, you'll need to define one or more Admin users to manage the tenant resources. After a system administrator creates the first admin user for the tenant, they can create additional users as tenant admins, or add existing users to the Administrators group.

Create Admin Users for a Tenant

Create the first tenant admin for an existing tenant to allow them to manage tenant users and resources.

Create a new user to be a tenant admin for one or more tenants

Log in to Symphony as a system administrator.
Select Users from the main menu. The Users work area opens.
Select Create. A Create user pop up dialog opens.
Supply values for the User name, Full name, Email, and Password.

Important: You must select at least one tenant to create the user as an admin in a tenant.
Assign the user to one or more Tenants, or enable the Global user toggle to make them a global user.
Enable the toggle Administrator to make them a tenant administrator.
Select Create user to create the new user as a tenant admin for the selected tenants. A success message appears, and you are returned to the User work area.

Create a new user as a tenant administrator

Log in to Symphony as a tenant admin.
Verify you're in the appropriate tenant (if you are the administrator for multiple tenants) by selecting My Tenants from the main menu.
Select Users from the main menu. The Users work area opens.
Select Create. A Create user pop up dialog opens.
Supply values for the User name, Full name, Email, and Password.
Optionally, enable the toggle Administrator to make them an administrator of the tenant you're working in and adding them to.
Select Create user to create the new user. A success message appears, and you are returned to the User work area.

Add Existing Users as Additional Admins for a Tenant

Add additional administrative users for a tenant either as the tenant admin or as a system admin user.

Add or remove existing users as tenant admins for your tenant as a system admin

Log in as a system admin user.
Select Users from the main menu. The Users work area opens.
Scroll to find an existing user, or use the Search field to find a user.
Select Edit user from the Actions menu for the user you want to update. An Edit user pop up dialog opens.
Select to enable Administrator to add this user as a tenant admin to all listed tenants. Disable this toggle to remove them as a tenant admin.

Optionally, add or remove tenants for this user.
Select Update user. A success message is displayed, and the admin user is added to Symphony for your selected tenant.

Add or remove existing users as tenant admins for your tenant as a tenant admin

Log in as a tenant admin.
Verify you're in the appropriate tenant (if you are the administrator for multiple tenants) by selecting My Tenants from the main menu.
Select Users from the main menu. The Users work area opens.
Scroll to find an existing user, or use the Search field to find a user.
Select Edit user from the Actions menu for the user you want to update. An Edit user pop up dialog opens.
Select to enable Administrator to add this user as a tenant admin to the tenant you are working in. Disable this toggle to remove them as a tenant admin.
Select Update user. A success message is displayed, and the admin user is added to Symphony for your selected tenant.

For more information, see: