Disable a Tenant

If you want to remove access to a tenant without removing all users and content, disable the tenant for as long as needed.

When you disable a tenant, users who are members only in this tenant can no longer access content they've created there and see a message that the tenant has been disabled.

Disable a tenant in Visual Data Discovery

1. Log in to Symphony as a system admin.

2. Select Tenants from the Administration menu in Visual Data Discovery. The Tenants work area opens.

3. Scroll through the list of tenants or search for the tenant by name.

4. When you find your tenant, select the Actions menu, and choose Edit tenant. The Edit Tenant work area opens.

5. Slide the Enabled toggle to the left (disable).

6. Select Update Tenant to disable the tenant.

   A message is returned indicating the tenant is updated. To view disabled tenants, enable the toggle Show disabled in the Tenants work area.

Disable a tenant in Managed Dashboards & Reports

1. Log in to Symphony as a system admin.

2. Select SaaS / Multi-Tenancey > Tenants from the Administration menu in Managed Dashboards & Reports. The Tenants work area opens.

3. Scroll through the list of tenants or search for the tenant by name.

4. Select a tenant, then Edit from the Contextual menu. Uncheck the Enabled checkbox to disable the tenant.

5. Select Save to apply your changes.

   A message is returned indicating the tenant is updated. To view disabled tenants, toggle Disabled Tenants in the Toggle menu.

Enable a Tenant

Disabled tenants can be enabled in your software environment when you're ready to allow users to create and work with their content.

Enable a tenant in Visual Data Discovery

1. Log in to Symphony as a system admin.

2. Select Tenants from the Administration menu in Visual Data Discovery. The Tenants work area opens.

3. Enable the toggle Show disabled in the Tenants work area. Scroll through the list of tenants or search for the tenant by name.

4. When you find your tenant, select the Actions menu, and choose Edit tenant. The Edit Tenant work area opens.

5. Slide the Enabled toggle to the right (enable).

6. Select Update Tenant to enable the tenant.

   A message is returned indicating the tenant is updated. Users can now log in to the tenant and work with their content.

Enable a tenant in Managed Dashboards & Reports

1. Log in to Symphony as a system admin.

2. Select SaaS / Multi-Tenancey > Tenants from the Administration menu in Managed Dashboards & Reports. The Tenants work area opens.

3. To view disabled tenants, toggle Disabled Tenants in the Toggle menu.

4. Scroll through the list of tenants or search for the tenant by name.

5. Select a tenant, then Edit from the Contextual menu. Check the Enabled checkbox to enable the tenant.

6. Select Save to apply your changes.

   A message is returned indicating the tenant is updated. Users can now log in to the tenant and work with their content.

Remove a Tenant

If you remove (delete) a tenant, all content created for that tenant is deleted.

• If a user is associated only with that tenant, the user is deleted as well.

• If a user associated with multiple tenants, their user remains in your environment, and can still access their other tenant work areas.

Remove a tenant in Visual Data Discovery

1. Log in to Symphony as a system admin.

2. Select Tenants from the Administration menu in Visual Data Discovery. The Tenants work area opens.

3. Enable the toggle Show disabled in the Tenants work area if needed. Scroll through the list of tenants or search for the tenant by name.

4. When you find your tenant, select the Actions menu, and choose Remove tenant. The Remove tenant confirmation dialog opens.

5. Select Remove to remove the tenant and any resources.

   A message is returned indicating the tenant is removed.

Remove a tenant in Managed Dashboards & Reports

1. Log in to Symphony as a system admin.

2. Select SaaS / Multi-Tenancey > Tenants from the Administration menu in Managed Dashboards & Reports. The Tenants work area opens.

3. To view disabled tenants, toggle Disabled Tenants in the Toggle menu.

4. Scroll through the list of tenants or search for the tenant by name.

5. Select a tenant, then Delete from the Contextual menu.

6. Select Delete to confirm deletion of the tenant and any resources.

   A message is returned indicating the tenant is removed.

Disable a Tenant (Earlier Releases)

If you want to remove access to a tenant without removing all users and content, disable the tenant for as long as needed.

When you disable a tenant, users who are members only in this tenant can no longer access content they've created there and see a message that the tenant has been disabled.

Disable a tenant

1. Log in as a system administrator.

2. Select Tenants from the main menu. The Tenant work area opens.

3. Scroll through the list of tenants or search for the tenant by name.

4. When you find your tenant, select the Actions menu, and choose Edit tenant. The Edit tenant work area opens.

5. Slide the Enabled toggle to the left (disable).

6. Select Update tenant to disable the tenant.

   A message is returned indicating the tenant is updated. To view disabled tenants, enable the toggle Show disabled in the Tenants work area.

Enable a Tenant (Earlier Releases)

Disabled tenants can be enabled in your software environment when you're ready to allow users to create and work with their content.

Enable a tenant

1. Log in as the supplied admin user (System Administrator).

2. Select Tenants from the main menu. The Tenant work area opens.

3. Enable the toggle Show disabled in the Tenants work area. Scroll through the list of tenants or search for the tenant by name.

4. When you find your tenant, select the Actions menu, and choose Edit tenant. The Edit tenant work area opens.

5. Slide the Enabled toggle to the right (enable).

6. Select Update tenant to enable the tenant.

   A message is returned indicating the tenant is updated. Users can now log in to the tenant and work with their content.

Remove a Tenant (Earlier Releases)

If you remove (delete) a tenant, all content created for that tenant is deleted.

• If a user is associated only with that tenant, the user is deleted as well.

• If a user associated with multiple tenants, their user remains in your environment, and can still access their other tenant work areas.

Remove a tenant

1. Log in as the supplied admin user or a system administrator.

2. Select Tenants from the main menu. The Tenant work area opens.

3. Enable the toggle Show disabled in the Tenants work area if needed. Scroll through the list of tenants or search for the tenant by name.

4. When you find your tenant, select the Actions menu, and choose Remove tenant. The Remove tenant confirmation dialog opens.

5. Select Remove to remove the tenant and any resources.

   A message is returned indicating the tenant is removed.